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Return Policy
We
have a 30 days, no questions asked, 100% Money
Back Guarantee! If you are unhappy with any products
you receive, you may return them, undamaged, within
30 days of the date we shipped them, and we will
refund your purchase price. We encourage our customers
to inspect the contents of the package(s) as soon
as the order is delivered to ensure that you have
plenty of time to take advantage of our 30-day
refund policy. Yourscrapbooksupply.com will be
unable to issue any type of refund after the 30-days
has expired.
To qualify for the refund, however, product(s)
must arrive at our warehouse within 30 days of
the original shipment and in the same condition
we shipped it--i.e. unopened, unused, and undamaged
merchandise. Please repack the products carefully
for the return trip to avoid damage in transit.
Products that have be opened, used, or damaged
will not be accepted for return and will be returned
to the customer at the customer's expense. If
you believe there will be a problem with the product
reaching us within the 30 day period, be sure
to contact our customer service department to
make special arrangements.
If
the return is due to our error, we will, of
course, refund your return shipping costs. Please
note that the original shipping charge is non-refundable.
If
you are planning on returning an order please
contact us here or call 734-717-2646 to request
a return authorization number.
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